Terms & Conditions
Overview
Reserve your trip
A $200.00 deposit via credit card is required for all trips. Final payment due before or day of trip.
Departure times are approximate and will be finalized closer to the departure date.
Times are usually based around tides, sunrise and sunset times.
Cancellation Policy
Cancel free of charge up to 3 days with (72 hours) notice prior to your trip.
We understand plans change and want to accommodate you in every way possible. Cancellations day of trip or No-Shows will be charged the full price of the scheduled charter. Gift certificates are non-refundable, but they never expire.
Weather Cancellation
Safety always comes first with Scotty J’s Charters. We do base our decisions on cancelling a trip based on passenger safety, our safety and the safety of our vessel. Captain Rich is constantly monitoring weather, the night before the trip, the morning of the trip, and while at dock awaiting passengers. Examples of bad weather that warrant a last minute cancellation are; Small craft advisory issued for offshore trips. Seas forecast with wave height greater than 3ft, sustained winds greater than 20knts, severe thunderstorms, or widespread rainstorms. Scattered storms or light showers will not automatically lead to a weather cancellation. Remember, storms in Florida travel fast and can usually be navigated around. All weather cancellations are at the Captain’s discretion. We will give as much notice as possible when we do have to cancel a trip. However, due to rapidly changing conditions, sometimes this may occur dock side or may lead to the trip returning early. We understand how frustrating it may be to have a trip cancelled. Please understand, we do not take the decision to cancel your trip lightly.
Refunds
Once your request is received and confirmed, we will email you to notify you that we have received your charter refund request. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Deposits can be exchanged for a gift certificate.
Gift Certificates
You may purchase a gift certificate to be given to someone or to use yourself. It can be for the deposit amount or for the full price amount. Gift certificates are non-refundable, but they never expire.
Need help?
Contact us at [email protected] for questions related to refunds and questions.